BEFORE THE EXPERIENCE
Welcome to Salon XXIX Eleven. We are so excited you made the choice to begin your healthy hair journey with us, we truly appreciate. Before we dive into all things hair care and become good good friends, there are few things we want you to know.
CONTACT INFORMATION
(704) 412-8953
4368 S Tryon St
Charlotte, NC, 28217
Operating Hours: Thursday- Saturday
8 am - 5 pm
info@salonxxixeleven.coom
LATE POLICY
Each appointment has a 15 minute grace period. Once that 15 minute period has elapsed, your appointment will be cancelled and deposit forfeited. Please understand this policy takes into consideration everyone's time and treats every client as a priority.
No CALL NO SHOW
All clients who cancel their appointments less than a 24 hr period will be charged for half of the service fee, NO EXCEPTIONS. If a call isn't received to cancel your appointment, and you don't show up, ALL OF THE SERVICE FEE WILL BE CHARGED
NEW CLIENTS
All new clients that have not been serviced by the salon, REQUIRES our First Time Client Experience, NO EXCEPTIONS. If you are a new client and do not select this option, it will be selected for you within our booking system.